Home
Up
Color Charts
FAQ
Installing
Install pictures
Letter Choices
Mounting options
The Difference
Warranty
Zoning

Limited Lifetime Warranty

Cornerstone Companies LLC warrants the following to the purchaser of a Cornerstone Companies LLC sign, subject to the conditions herein provided:
Sign Structure and Sign: Under normal use and service should the sign structure or identification/changeable copy sign malfunction during the life of the sign due to defects in workmanship or materials, Cornerstone Companies LLC will at its option repair or replace any of the defective materials, (with the exception of lamps and ballasts). Faulty ballasts will be exchanged for new ballasts for a period of three years. Lamps are replaced free of charge if damaged in shipment otherwise are not warranted.
Vandalism to Sign Faces: This Lifetime Warranty also covers the polycarbonate faces against breakage due to vandalism for the life of the sign. Warranty protection does not extend to these surfaces if damaged by gunshots, or when damaged coincident with the destruction of the sign cabinet.
L.E.D. Electronic Display (If Applicable): Cornerstone Companies LLC warrants the L.E.D. Electronic Display to be free from defects in workmanship or materials for a period of two years from the date of shipment. Damage caused by abuse, misuse, misapplication or accidental damage outside of the control of Cornerstone Companies LLC (including lightning), and any consequential or contingent liability is excluded from this warranty. Cornerstone Companies LLC will, at its option, repair or replace the malfunctioning or defective part(s) when authorized by the company.
Cornerstone Companies LLC warrants DesignStone models for a period of five years from the date of shipment due to defects in workmanship or materials. DesignsStone models with lighted marquees have the following exceptions: Faulty ballasts will be exchanged for new ballasts for a period of three years. Lamps are replaced free of charge if damaged in shipment otherwise are not warranted.
Additional Warranty Terms: This warranty covers normal use and service. Warranty claims must be registered with Cornerstone Companies LLC within thirty (30) days of damage or malfunction. Cornerstone Companies LLC reserves the right to visit the site of the installation or to require documentation of the claim before assuming any responsibility under the provisions of this warranty. Damaged or defective parts will be covered under this warranty however, removing and reinstalling these parts is the responsibility of the owner.
Cornerstone Companies LLC assumes no liability for damage caused by careless handling or poor installation except for work completed by employees or agents of Cornerstone Companies LLC.
Service to a damaged or malfunctioning sign, which has not been ordered or authorized by Cornerstone Companies LLC is not covered under this warranty.
In the event the sign is damaged during shipping it is the responsibility of the buyer to refuse delivery causing the sign to be returned to the manufacturer for repair or replacement.
The foregoing warranty is exclusive and in lieu of all other warranties whether written, oral, or implied (including any warranty of merchantability or fitness for purpose).